We were contacted by the organist at Singleton Anglican Church in Australia who was having trouble with his organ. He had contacted several local technicians but none of them were able to help him. The organ in question was a Viscount Domus 1232 circa 1991.

He first requested a service manual which we happily supplied. He then requested a specialized programmable chip that controls the entire stop and tab light functions. Due to the age of the instrument, this chip is obsolete. As component-level engineers we really appreciate a challenge, especially when it has a positive outcome for others in need. Thus, after a long search we managed to track 3 new old stock devices down at Wurth Electronics in France.
Disaster! the first chip was lost in the mail system. Once the second blank chip arrived we set about reading the contents from our donor board from another Domus 1332 we had in stores. Alas, it was copy protected and we could not read the contents. We then reached out to service manager DanieleGabrielli at Viscount Italy to request the Binary Image of the program used in the chip.
He was incredibly helpful and duly sent me the image and the chip was programmed successfully. We then shipped this to the church in NSW Australia and waited to hear good news. After a long spell of local flooding, the engineer was finallyable to attend and install the chip. We were delighted to receive these lovely images and a video from Thomas playing the now repaired instrument!
If you need help repairing an instrumentor one that may have been condemned due to obsolete parts, please don't hesitate to reach out to us. We would be more than happy to help.